Yes. Trax4U holders and collars are designed to keep the AirTag firmly in place during walking, running, and regular outdoor activity. We recommend checking the fit periodically.

No. Trax4U products are AirTag-compatible accessories. Apple AirTag is not included and must be purchased separately from Apple or an authorised retailer.

Yes. We offer cat-friendly options designed for smaller neck sizes. Always ensure the collar is adjusted correctly and supervise pets when introducing a new collar.

Most Trax4U products are water-resistant, suitable for rain and splashes. Prolonged water exposure should be avoided. Apple AirTags are water-resistant but not fully waterproof.

Each product page includes sizing guidance. Measure your pet’s neck and ensure there’s enough room for a comfortable fit, snug, but not tight.

Trax4U accessories work anywhere Apple AirTag is supported. Tracking performance depends on Apple’s Find My network availability in your area.

Delivery times vary by location. Most Australian orders are dispatched quickly and include tracking once shipped.

Once your order is shipped, you’ll receive a tracking link via email. You can also use the Track Order page on our website.